Project Manager - Level I

Department: Client Services

Reports to: Director, Client Services

The Project Manager – Level I supports the project team by executing assigned tactical and reporting functions. Working closely with other project managers and cross-functional teams, this individual helps ensure our partners’ goals are achieved on time, on budget, and with unparalleled quality that leads to an outstanding client and faculty experience.

Essential Functions:

  • Supports project team lead in the development of internal meeting agendas
  • Supports project team lead in the development of client meeting agendas
  • Is accountable for capturing meeting notes and following up on action items
  • Maintains accurate and complete data in various databases to support project plan execution
  • Updates project plans as needed
  • Inputs and maintains project timelines
  • Uses internal and client systems to obtain and provide information
  • Is responsible for routing deliverables to cross-functional team members for approval
  • Builds knowledge of compliance rules and follows best-practice guidelines 
  • Develops a broad understanding of the agency model, budgets, and billable hours
  • Assists team in scheduling and facilitating conference calls and meetings
  • Assists project team lead with budget reconciliation as needed
  • Follows specific client processes and requirements for events, including but not limited to:
    • Coordination of staff and faculty air travel, ground transportation, and hotel reservations, research of venues and destinations, and development of onsite materials, onsite signage, and event overviews
    • Obtaining of project-required data on faculty/participants within compliance guidelines
    • Management of registration/confirmation process for assigned projects 
    • Initiation and administration of project-related payment/reimbursement processes to ensure timely and complete faculty and vendor payments
  • Assists project team lead with the overall project quality control process 
  • Supports office administrator as backup for answering corporate phone 
  • Accomplishes all work in a timely and accurate manner

Required Skills and Attributes:

Successful candidates will demonstrate mastery of:

  • Exemplification of FORCE attributes: These attributes include passion for success, dedication, accountability, inquisitiveness, adaptability, professionalism, approachability, sound judgment, ethical work with integrity, helpful team approach, and ability to build strong working relationships and a positive work environment
  • Basic project management skills: These skills include focusing on the plan, executing the plan flawlessly, and being well organized with attention to detail, flexible when the plan changes, and process- and compliance-oriented
  • Good communication skills: These skills include speaking and writing clearly and effectively, balancing both listening and talking in conversations and meetings, being resilient in difficult situations, and giving and receiving feedback for continuous improvement
  • Suitable interpersonal and teaming skills: These skills include being collaborative, promoting the project objectives, working through conflicts by encouraging open communication, respecting all clients and colleagues, understanding one’s role on the team, and exceeding expectations
  • Good client focus: This focus includes anticipation of client needs, a sense of urgency, and a focus on results to ensure the highest quality of services

Education and/or Experience:

Bachelor’s degree and/or two years of project coordination experience, or equivalent combination of education and experience in the healthcare industry (pharmaceutical/medical device).

Qualified candidates must be legally authorized to be employed in the United States as our organization does not anticipate providing sponsorship for employment visa status for this employment position.


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