Human Resources Manager

Department: FACTS

Reports to: Chief Financial & Compliance Officer (CFO) 

The Human Resources (HR) Manager is responsible for the overall administration, coordination, and evaluation of the human resource function. This individual is delegated the administrative authority, responsibility, and accountability necessary to carry out the assigned duties to support the company. The Manager oversees a range of functions related to employee recruitment and retention, human resource management, employee development, training, and employee benefits. The Manager establishes and sustains programs to help manage, develop, and motivate the growth and retention of employees with impeccable confidentiality.    

Essential Functions: 

Human Resource Management 

  • Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. 

  • Manages the talent acquisition process, which includes creating job postings and managing their placement, works with supervisors to screen and interview candidates, extends job offers, conducts new-employee orientations, and conducts exit interviews. The manager collaborates with department managers to understand skills and competencies required for openings. 

  • Creates learning and development programs and initiatives that provide internal development opportunities for employees. 

  • Updates the competency-based human resource program; rewrites job descriptions as necessary; conducts regular salary surveys; analyzes compensation; monitors the performance evaluation program and revises as necessary.  

  • Maintains a human resource information system that meets the organization's personnel information needs. 

  • Works directly with department managers to assist them in carrying out their responsibilities on personnel matters, including timely reviews and documentation of development goals.  

  • Oversees employee disciplinary meetings, terminations, and investigations. 

  • Collaborates with leadership team to develop, recommend, and implement personnel policies and procedures; prepares and maintains handbook on policies and procedures. 

  • Maintains knowledge of industry trends and employment legislation and ensures organization’s compliance.  

  • Maintains responsibility for organization compliance with federal, state, and local legislation pertaining to all personnel matters.  


Employee Benefits 

  • Collaborates and supports Finance Officer in the administration of payroll. 
  • Support Finance Officer with health and benefit plans, including enrollments and terminations. 

  • Manages annual open enrollment period during fourth quarter of each year. Acts as a liaison with various insurance carriers and fosters effective relationships. 


Additional Functions: 

  • Participates on committees and special projects  

  • Exemplifies the desired culture and philosophies of the organization 

  • Independent worker and thinker, seeks responsibility, succeeds with little or no guidance, and is willing to take on additional job tasks 

  • Ability to support executive and senior leadership while maintaining interests for the good of the company  

  • Works effectively as a team member with other members of management and the FACTS Team 

  • Participates as a Subject Matter Expert   

  • Assists other department leadership and perform tasks outside of HR function, when needed 

  • High level of confidentiality is required           



To be successful in a career position, an individual must not only be able to perform the essential functions of the job, but also excel at them in an expert manner. The following are essential to success:  

  • Exemplification of FORCE attributes: This is the essence of FORCE. Every individual member of the team embodies these characteristics. These attributes include passion for success, accountability, sound judgement, adaptability, professionalism, creativity and innovation, ethical work with integrity, quality, and caring. 

  • Advanced Communication skills: The ability to effectively communicate is vital to success. These skills include speaking and writing clearly and effectively balancing both listening and talking in conversations and meetings, being resilient in difficult situations, presenting effectively to the needs of the intended audience, and giving and receiving feedback for continuous improvement. 

  • Excellent Relationship management skills: Relationship Management centers on an individual’s ability to manage interactions to provide service and to support the organization. These skills include being attentive to the customer’s needs, collaboration with teammates, leadership, the ability to influence, identifying and solving problems, working through conflicts by encouraging open communication, strategic thinking, and effective delegation. 

  • Strong Leadership skills: This competency encompasses the ability to earn the right to lead people toward meeting goals and objectives. Inherent in this cluster is the ability to provide an inclusive workplace that fosters the respect and trust that enables the development of others, inspires the team, and appropriately sets the vision for the organization 


Education and/or Experience: 

Bachelor’s degree in Human Resources, Accounting or Finance, Business Administration or related field, with 5+ years’ experience. Experience with Microsoft Office (Word, Excel and PowerPoint). Basic knowledge of common human resource practices and procedures and ability to handle high level of sensitive and confidential employee information. Experience in creating and leading employee development training programs. Prior experience in recruitment and staffing a must. 


Qualified candidates must be legally authorized to be employed in the United States as our organization does not anticipate providing sponsorship for employment visa status for this employment position. We participate in E-verify. 

FORCE Communications is a full-service medical marketing, communications and education organization founded in 2001 that specializes in creating unique scientific/medical affairs, medical communication/education, commercial and payer solutions.  Our organization “Brings science to life” through our ability to collaborate with pharmaceutical, biotech, medical device, healthcare providers and industry partners in the development of innovative programs that integrate scientific information with industry/health care market insight and adult learning principles. 




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